Case studies

Documentation modernization under real-world constraints.

These projects began with different problems, but they shared a common need: documentation systems that could support more products, more change, and fewer manual steps.

01

Trintech · AI Workflow Modernization

Maintaining six enterprise products after a 66% team reduction

How documentation planning, impact analysis, release notes, and first-draft workflows were redesigned around practical AI assistance.

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02

NextAxiom · Documentation Rescue

Replacing duplicated content with a reusable, single-source Help architecture

How nearly 100 reusable snippets, context-sensitive content, and GitLab changed the maintenance model for a configurable platform.

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03

Equinix · Documentation Operations

Building publishing and repository infrastructure for 20 products

How GitHub repositories, staged publishing, localization, and unified delivery supported a team that grew to about 15 writers.

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